Privacy Policy

Last updated: 01/11/25


1. Who we are


We are Secatr Ltd, trading as Secatr, a company registered in England and Wales (15611820) with registered office at 14152 182-184 High Street North, London, England, E6 2JA. Our website is https://secatr.com.
If you have any questions about this privacy policy, you can contact us at: info@secatr.com.


2. What this policy covers


This policy explains how we collect, use, share and protect personal data when you:

  • Visit or use our website;

  • Contact us or request services;

  • Become a partner or client of ours.
    It also describes your rights under the applicable data protection laws (including the UK GDPR and the Data Protection Act 2018) and how you can exercise them.


3. The data we collect


We collect the following types of personal data:

  • Identity and contact data: name, job title, company name, business email address, business telephone number.

  • Interaction data: communication history, notes from meetings or calls, service-usage or inquiry history.

  • Website usage and device data: IP address, browser type and version, device identifiers, pages visited, time spent, referral source, cookies (see our Cookie Policy).

  • Payment and billing data: business invoice address, VAT number (if applicable), transaction records.

  • Any other information you choose to provide when interacting with us (for example via forms, email, or telephone).


4. How we use your data


We use your personal data for the following purposes (and lawful bases):

  • To provide you with our services or manage your account (contractual basis).

  • To respond to your enquiries and provide customer support (legitimate interest).

  • To send you updates, marketing communications about our services and partnerships (consent or legitimate interest, depending on your relationship with us).

  • To improve our website, analyse how visitors use our services and maintain our system security (legitimate interest).

  • To comply with legal or regulatory obligations (legal basis).


5. Sharing your data


We may share your personal data with:

  • Our service providers and partners (for example, email delivery platforms, website hosting, payment processors) who act as our processors.

  • Legal, regulatory or supervisory bodies if required by law or valid request.

  • Business purchasers or advisers if we restructure or sell part of our business.
    We do not sell your personal data to third parties for their own marketing purposes.


6. International transfers


Where we or our service providers transfer personal data outside the UK (or in some cases outside the European Economic Area), we use appropriate safeguards such as standard contractual clauses or rely on an adequacy decision. If you want more information on the protections in place you may contact us.


7. Data retention


We retain your personal data only as long as needed for the purposes for which it was collected and to comply with legal or regulatory retention requirements. For example, we may retain business contact and transaction data for up to [insert period, e.g. 7 years] in order to meet accounting obligations. After retention periods expire we either securely delete or anonymise the data.


8. Security


We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised or unlawful processing, accidental loss, destruction or damage. These include access controls, encryption, regularly reviewed policies and vendor management. If a personal data breach occurs which requires us to notify you or a regulator, we will do so in line with legal obligations.


9. Your rights


Under the UK GDPR you have the following rights, subject to certain conditions:

  • The right to access your personal data we hold about you.

  • The right to request correction of inaccurate or incomplete data.

  • The right to request erasure of your data (in certain circumstances).

  • The right to request restriction of processing.

  • The right to object to processing (where we rely on legitimate interest).

  • The right to data portability (in limited situations).

  • If we rely on your consent, the right to withdraw that consent at any time.

  • The right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
    If you wish to exercise any of these rights, please contact us at info@secatr.com. We may need to verify your identity before complying.


10. Marketing communications


If you have opted-in to receive marketing communications, you may unsubscribe at any time by clicking the unsubscribe link in the email or contacting us at info@secatr.com. If we rely on legitimate interest rather than consent for marketing, you may object to such processing at any time.


11. Cookies and tracking


Our website uses cookies and similar technologies to collect website usage data, personalise content and analyse traffic. For detailed information, please see our separate Cookie Policy. You can manage or disable cookies via your browser settings, but this may affect your ability to use some parts of our website.


12. Changes to this policy


We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the new version on our website with a “Last updated” date. We encourage you to check the policy periodically.


13. Contact details


If you have any questions or requests regarding this policy or our processing of your data, please contact:
Secatr Ltd
14152 182-184 High Street North, London, England, E6 2JA
Email: info@secatr.com
Telephone: +1 567-407-4426